Post by Deleted on Mar 21, 2019 12:19:55 GMT
I have to register with HMRC to become an administrator of the family pension scheme. So far I have received two letters neither of which made sense but on each occasion I have rung a helpline to be told that in the first case I needed to receive a second letter.
the information contained in the second letter made no sense despite containing some form of access code and when I rang them again I had to logon using something some completely different address which was meant to let me register they would then send me another code to let me use the code it was in the second letter.
Having completed the first online application, at the very death it stated I had been online for too long, all the information been deleted and I need to start again. This happened a second time as well.
I feel like this is some form of Kafka play out of which I cannot exit.
why is it so damned complicated and difficult to do something as simple as registering to do anything online with the government?
the information contained in the second letter made no sense despite containing some form of access code and when I rang them again I had to logon using something some completely different address which was meant to let me register they would then send me another code to let me use the code it was in the second letter.
Having completed the first online application, at the very death it stated I had been online for too long, all the information been deleted and I need to start again. This happened a second time as well.
I feel like this is some form of Kafka play out of which I cannot exit.
why is it so damned complicated and difficult to do something as simple as registering to do anything online with the government?