Post by WDB on Feb 7, 2024 21:24:53 GMT
Used a quiet few days at work last week to do some housekeeping. One task was to get up to date with claims for the family’s various dentist and hygienist visits since I started the new job.
I checked my current account this morning and, sure enough, all four claims had been paid.
Three of them eight times.
And the fourth (and largest) eighteen times.
So I have a five-digit credit that should have been barely four. I rang the insurer, who didn’t seem surprised to hear from me, from which I can suppose mine is not the only erroneous payment. If they’re still in business next week, they’ll let me know how they’d like it returned to them. Another order of magnitude and running off to South America might have been an option.
I can only guess what kind of ‘computer error’ (i.e. coding or operator error) could cause this, but the response this morning suggested it might have affected all the payments made today. I’m supposing an otherwise healthy company could survive paying nearly a month’s worth of outgoings in one day but I’ve been around corporate finance offices enough to know that this one might have been a bit tense.
I checked my current account this morning and, sure enough, all four claims had been paid.
Three of them eight times.
And the fourth (and largest) eighteen times.
So I have a five-digit credit that should have been barely four. I rang the insurer, who didn’t seem surprised to hear from me, from which I can suppose mine is not the only erroneous payment. If they’re still in business next week, they’ll let me know how they’d like it returned to them. Another order of magnitude and running off to South America might have been an option.
I can only guess what kind of ‘computer error’ (i.e. coding or operator error) could cause this, but the response this morning suggested it might have affected all the payments made today. I’m supposing an otherwise healthy company could survive paying nearly a month’s worth of outgoings in one day but I’ve been around corporate finance offices enough to know that this one might have been a bit tense.
